Our aim is to achieve success through building long term Client relationships with the provision of the highest standards of professional service. We offer a transparent product for our clients, with efficient operating services, building strong relationships with quality and reputable Businesses without sacrificing our independence and brand values. We make it our business to ensure that every member receives the attention they need from quotation through to membership application and breakdown.
It is the goal of Truck Assist to provide customer satisfaction at all levels of service from quote through to post sales and breakdown. We aim to Foster a climate of continuous improvement where all processes are constantly evaluated for added value. Quality and continuous improvement are the guides for every employee and partner in an effort to uphold our brand values and in turn promote growth and stability.
Our call centre facility has the capacity for expansion. We utilise modern ISDN technology through a sophisticated, programmable telephone system. This offers flexibility when directing calls to specific brands or customer schemes. We operate a 24 hour, 365 day facility and pride ourselves in our expert knowledge of the industry.
24 assistance throughout the UK, with over 350 commercial agents. RECOVERY
We will tow your vehicle anywhere in the UK if it cannot be repaired locally.
Tow to local dealer network for speedy repairs.
Assistance at or within one mile of your operating base.
Accommodation for your driver whilst repairs are being carried out.
Roadside assistance throughout mainland Europe